Warranty and Returns
We warrant this product to the first consumer to be free from defect in material and workmanship for a period of one year for parking racks and two years for repair equipment from date of purchase. (Please retain your sales slip for your records.) Any product or part thereof found to be defective within that period will be replaced without charge provided that: (1) the product was not misused; (2) no alterations or modifications were made; (3) its failure resulted from a defect in material or workmanship and not from normal wear expected in the use of the product; (4) the product or part is delivered, freight prepaid, to Bike Fixation. Manufactures only obligation shall be to replace such products or parts proved to be defective. Damage to mounting surface is not covered under warranty.
Products purchased directly from Saris/Bike Fixation may be returned within 90 days of purchase. Returned products must be in original packaging and/or saleable condition and are subject to a 30% restocking fee. Returns must be delivered, freight prepaid, to Bike Fixation. Custom products are not eligible for return unless under warranty.